Privacy Policy

Welcome to PlanPost AI! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

1. Information We Collect

We collect different types of information to provide and improve our services:

A. Personal Information

• Name, email address, phone number
• Payment details (processed securely via third-party payment providers)
• Account login credentials

B. Usage Data

• Device information (IP address, browser type, OS, etc.)
• Log data (timestamps, clicks, interactions, etc.)
• Cookies and tracking technologies

C. User-Generated Content

• Posts, captions, images, and other AI-generated content created using our platform

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve PlanPost AI
• Process payments and subscriptions
• Personalize user experience and content recommendations
• Communicate with you regarding updates, support, and promotions
• Ensure security and prevent fraud

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Trusted third parties that help us operate the platform (e.g., payment processors, cloud storage, analytics tools)
• Legal Authorities: If required by law or to protect against fraud, security threats, or illegal activities
• Business Transfers: In case of mergers, acquisitions, or business restructuring

4. Google User Data

PlanPost AI lets you connect your own Google Analytics and Google Ads accounts. We access this data only when you connect an account, and only to provide the features described below.

A. Google Analytics

• What we access: your Google account email address and read-only reports from the Google Analytics properties you choose (for example visitors, traffic sources and conversions).
• How we use it: to show your website's performance inside PlanPost AI. We cannot change anything in your Google Analytics account.
• What we keep: report history, so you can see trends over time. When you disconnect, we revoke our access at Google and delete cached reports; saved history is deleted when you ask us to delete your data.

B. Google Ads

• What we access: your Google account email address, the list of Google Ads accounts you can access, and the campaigns, ads, keywords and performance reports in the account you choose.
• How we use it: to create the Search campaigns you build in PlanPost AI (budget, ads, keywords and locations), only when you confirm Publish; to pause, resume or edit those campaigns when you ask; and to show their results (impressions, clicks, cost, conversions and search terms) inside PlanPost AI. Publishing a campaign lets it spend from your Google Ads account, up to the daily budget you confirm.
• What we keep: the campaigns you create in PlanPost AI and which Google Ads account they run on. Reports are read from Google each time you view them. When you disconnect, we revoke our access at Google and delete the stored access token. Campaigns already on Google Ads keep running until you stop them in Google Ads.

C. How we protect and share Google data

• Access tokens from Google are encrypted at rest and never shown in your browser.
• We do not sell Google user data, use it for advertising, or share it with anyone except as needed to provide these features, to comply with the law, or with your consent.
• We do not use Google user data to train AI models. When you ask PlanPost AI to write ads, it uses your brand and product details, not your Google Analytics or Google Ads data.
• You can disconnect at any time in PlanPost AI, or remove PlanPost AI from your Google account's third-party access page.

PlanPost AI's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data
• Secure access controls
• Regular security audits and monitoring

6. Cookies and Tracking Technologies

PlanPost AI uses cookies to enhance user experience, track analytics, and improve functionality. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing communications
• Request a copy of your data

To exercise your rights, contact us at: shahin@planpostai.com

8. Data Retention

We retain user data for as long as necessary to provide our services and comply with legal obligations. If you request data deletion, we will remove it unless legally required to retain certain information.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before interacting with them.

10. Childrens Privacy

PlanPost AI is not intended for users under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us for immediate removal.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be communicated through our platform. Continued use of PlanPost AI after updates constitutes acceptance of the revised policy.

12. Contact Us

For any privacy-related inquiries, please contact us:
Email: shahin@planpostai.com
Phone: +880 1784-493232

By using PlanPost AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.